Informal
Letter of deficiencies
Lists shortcomings the authority expects to be addressed. It is not a formal notice, but ignoring it can lead to formal action.
Problem-Solving Guide
If a fire and rescue service visit has left you with a notice or a letter listing fire door problems, the practical task is to turn those items into a works scope you can get priced, programmed and recorded. This guide explains how to do that for the door items. It is general information for England and Wales, not legal advice.
The Regulatory Reform (Fire Safety) Order 2005 gives enforcing authorities powers to serve alterations notices, enforcement notices and prohibition notices (articles 29–31). Fire services also commonly send informal letters setting out deficiencies. The type of document affects what is required and when, so read it carefully and take advice if you are unsure. Source: Regulatory Reform (Fire Safety) Order 2005, Part 3 (legislation.gov.uk, accessed 7 October 2026; applies in England and Wales).
Informal
Lists shortcomings the authority expects to be addressed. It is not a formal notice, but ignoring it can lead to formal action.
Article 30
Specifies the failure and requires steps to remedy it within a stated period, which the Order says cannot be less than 28 days from service.
Article 31
Prohibits or restricts use of premises where the risk is considered serious. It can take effect immediately on service where the notice says so; the 28-day minimum does not apply. Follow its terms and get advice immediately.
Article 29
Requires the authority to be notified before certain changes. Major door works may fall within that; check the notice.
Notices usually list several kinds of failing. Copy only the fire door items into a separate list, keeping the wording the authority used and any location given. Give each door a reference you will use throughout: in the quotation, on site and in the completion record.
If an item is vague, such as 'fire doors throughout are in poor condition', it cannot be priced accurately as written. That is where a door-by-door survey helps. A formal inspection and report can be arranged through our external specialist partner; alternatively, our pre-works visit can verify which doors are involved and what work they need, for pricing only.
Illustrative only, not a real notice: a letter after an audit of a small office lists three door items: a stair door wedged open, a plant room door with a missing closer, and a corridor door with large gaps and damaged edges.
The wedge is a management matter for the occupier. The closer is a defined repair. The corridor door needs assessment: if the doorset is identifiable and sound, gap correction and edge repair may be possible; if not, replacement. The quotation lists each item against the letter's wording, so the client can show the authority what was done for each.
Where a period applies, tell your contractor at the start. Quick repairs can usually be programmed early; replacement doorsets may need ordering, which affects timing. Ask for a programme that shows which items can be done first and which depend on supply, so you can keep the authority informed with a realistic plan.
The 28-day minimum applies to enforcement notices only, and under article 30 the authority may extend that period if no appeal is pending. A prohibition notice takes effect immediately if the authority is of that opinion and says so in the notice, otherwise at the end of the period it specifies (Fire Safety Order article 31). Article 35 gives a right of appeal to a magistrates' court within 21 days of service; an appeal suspends an alterations or enforcement notice, but not a prohibition notice unless the court so directs (Fire Safety Order article 35). Whether any of this applies to you is a matter for you and your advisers. Full article text read on legislation.gov.uk, 7 October 2026; England and Wales.
Services and guides that help after a notice.
Send the notice or letter, the door items, photographs and any date it states. We will review the scope and provide a written quotation against each item.